Showing posts from Copilot Studio category
Copilot Studio: Part 5 - From tool to capability – making Copilot Studio strategic
One bot per department isn’t a strategy but a governance problem waiting to happen. This final post shifts the focus from use cases to organizational capability. It unpacks why Copilot Studio isn’t …
Copilot Studio: Part 4 - Agents that outlive their creators – governance, risk, and the long tail of AI
The biggest AI risk isn’t what you build, but what you forget you’ve built. This post dives into what happens when Copilot Studio agents outlive their creators: orphaned logic, decaying intent, silent …
Copilot Studio: Part 3 - The cost of (in)action – what you’re really paying for with Copilot Studio
The real cost of Copilot Studio isn’t in licenses—it’s in what happens when organizations delay, overthink, or quietly underinvest. This post explores the operational drag of bad agent design, brittle …
Copilot Studio: Part 2 – Copilot Studio agents: the ALM reality check
Clicking 'Publish' doesn’t mean your agent is live; it means it’s exposed. This post cuts through the noise around Copilot Studio and lays out what a real deployment looks like: solutions, …
Copilot Studio: Part 1 – when automation bites back – autonomy ≠ chaos
Most organizations fear agent autonomy; not because the system is too smart, but because no one’s defined what happens when it’s wrong. This post explores how to design autonomy with clarity, …
Copilot Studio: Part 0 – everything is an agent, until it isn't
In this post, we separate real agents from glorified scripts. Copilot Studio isn’t just another automation tool; it’s how organizations delegate intent and operationalize decisions. But if you treat …
BYOM: Using Azure AI Foundry models in Copilot Studio
Learn how to connect a custom model from Azure AI Foundry to Microsoft Copilot Studio—and why it matters. This post covers practical use cases, step-by-step integration, and when to bring your own …
How to build a FAQ chatbot for Microsoft Teams with Power Virtual Agents
How to build an FAQ bot for Microsoft Teams with Power Virtual Agents in minutes In this blog I want to show you, how you can build, test and publish an FAQ bot for Microsoft Teams within minutes. We …
How to use Power Virtual Agents to simplify IT and unf*ck User Experience
In this blog post I want to show you how you can use the whole Power of the Power Platform to improve user experience, narrow the traditional gap between IT and Business side of a company and simplify …